FAQs
How can I place an order?
You can place your order through our website, mobile app, or by calling our UAN number 031 111 74992.
Do you offer delivery and takeaway?
Yes, we do. Dine-in is currently available in DHA Phase 3, Girja Chowk, and Quetta Branch only.
Is there a minimum order value for delivery?
Minimum order value may vary by location. Please check during checkout or with your nearest branch.
What areas do you deliver to?
We deliver within a defined radius around each branch. Enter your location on our website or app to confirm service availability.
How long does delivery take?
Average delivery time is 30–45 minutes, depending on location, traffic, and order volume.
How does takeaway work?
Place your order online or by phone, select Takeaway, and collect it from the nearest branch.
Can I customize my pizza?
Absolutely. You can choose crust type, size, sauces, and toppings based on availability.
Do you have combo deals or promotions?
Yes, we regularly offer deals and discounts. Check our website or app, or follow us on social media for the latest offers.
What payment methods do you accept?
We accept cash on delivery, debit/credit cards, and selected online wallets.
Is online payment safe?
Yes, all online payments are processed through secure and encrypted payment gateways.
Can I cancel or change my order?
Orders can be modified or canceled before preparation begins. Please contact the branch immediately after placing your order.
What if my order is incorrect or missing items?
We apologize for the inconvenience. Please contact us right away and we’ll resolve the issue promptly.
What if my pizza arrives cold or damaged?
Customer satisfaction is our priority. Reach out to our support team, and we’ll make it right.
How can I contact customer support?
You can call 031 111 74992 and our team will facilitate you.
Can I share feedback or suggestions?
Yes! We value your feedback. Please use our feedback form — your input helps us improve.
